Cleaning:
The tool should be rinsed after each session in order for it to perform as designed. If rinsed after each use, no soap is required.
If the splitters are not rotating then this can hinder the cut and performance of the tool. To alleviate this, try soaking the tool in warm water and soap for a couple hours. This should clear anything that maybe blocking the splitters from rotating.
The tool is not dishwasher safe
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